Q4 brings the year’s biggest surge in new customers. The question is how to turn that traffic into customers who stick around. Founders, operators, and brand leaders got together for real conversations on CRO, email, and retention ahead of the holidays.
Commerce Collective
The Sea House, Encinitas
Partner
Panel speakers
01
Alexandra Mier y Teran ↗ — Everyday California
02
Bri Nery ↗ — Ritual
03
Tyler Large ↗ — OC Ramps
04
Dave Winslow ↗ — Seatrees
Partnering with Okendo
01
Okendo ↗ — reviews, loyalty & retention
We partnered with Okendo, whose expertise in reviews, loyalty, and retention made them a great fit for this conversation.
What we covered
01
What conversion work moves the needle before Q4?
02
How do you turn Q4 buyers into repeat customers?
03
Which retention metrics actually matter?
04
What are you doing differently this Q4?
The evening
We kicked things off with drinks, bites, and networking, followed by a live roundtable and more time to connect afterward — what’s working, what’s not, and what brands are doing differently ahead of the holiday season.
Want an invite to the next Commerce Collective?
