Blog — News & Playbooks Field notes from the NINE15 team

Field Notes(08)

Practical, tested ideas on conversion, lifecycle, and building on Shopify Plus — the same playbooks we run for clients.

The Q4 Playbook: Convert More, Keep More
FeaturedCommerce Collective
Commerce CollectiveSeptember 2, 20263 Min Read

The Q4 Playbook: Convert More, Keep More

Founders and operators on CRO, email, and retention ahead of the holidays — how to turn Q4’s surge of new customers into customers who stick around. With Okendo.

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Retention
3×
Announce · Remind · Close
RetentionJune 26, 20263 Min Read

4th of July in 3 Emails

Three emails — announce, remind, close — with send times, subject lines, and the segmentation that brings in more revenue.

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Commerce Collective: Commerce, Community & Sustainability
Commerce CollectiveJune 24, 20262 Min Read

Commerce Collective: Commerce, Community & Sustainability

A live founder roundtable on growing a business while making a positive impact — in partnership with Seatrees for Ocean Month.

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CRO
$3M
Added revenue · $0 extra ad spend
CROMay 25, 20263 Min Read

How We Turned a $60K Project into $3M in Revenue — Without Increasing Ad Spend

One of our most impactful client wins: a $60,000 CRO investment that added over $3 million in revenue within 12 months — without increasing traffic or ad spend.

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Commerce Collective
No.03
AI · San Diego Roundtable
Commerce CollectiveApril 29, 20263 Min Read

Commerce Collective: How to Use AI to Grow Your eCommerce Brand

A San Diego roundtable at the SEAHOUSE (Seatrees HQ) on how brands are actually using AI across conversion, customer experience, and decision-making.

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Commerce Collective
No.02
Shopify POS · First of 2026
Commerce CollectiveFebruary 5, 20262 Min Read

Commerce Collective: Shopify POS, Live at Lab Zero

The first Commerce Collective of 2026 — a hands-on Shopify POS demo store, Q&A with Shopify’s Corey Sammon, and an evening of local founders trading notes.

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Commerce Collective
No.01
Shopify POS · The kickoff
Commerce CollectiveDecember 17, 20252 Min Read

We’re officially kicking off the Commerce Collective event series

Our first Commerce Collective — a relaxed evening at Lab Zero with a live Shopify POS demo store, Italian wine, and local founders.

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The Mobile Conversion Gap — The Thumb Rule
CRO4 Min Read

The Mobile Conversion Gap — The Thumb Rule

Most Shopify stores get the majority of their sessions from mobile, yet mobile converts at close to half the rate of desktop. Here’s the fastest gap to close first.

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